Return and Refund Policy

How to Initiate a Return

Before returning any item, please contact us to initiate the return process. Do not send items back without prior approval. Once your return is approved, we will provide you with a prepaid shipping label and detailed instructions on how to proceed with the return.

30-Day Free Return

We offer a 30-day return policy, allowing you 30 days from the date you receive your item to request a return. If you change your mind or are not fully satisfied with your purchase, we will gladly accept returns under the conditions outlined below.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition as when you received it—unused, unworn, and in its original packaging, with all tags and accessories included. Please note that we reserve the right to deny returns that do not meet these criteria.

Damages and Issues

If you receive a defective, damaged, or incorrect item, please contact us within 30 days of receiving your order. We will assess the issue and, if approved, offer either a refund or a free replacement to ensure your satisfaction.

Please do not attempt to disassemble, alter, or repair the product yourself. We cannot process returns or refunds for items that have been manually altered or tampered with in any way.

Return Shipping Costs

For returns due to defects, damages, or incorrect items, we will cover the return shipping costs.

Exchanges

For the fastest resolution, we recommend returning the item you currently have. Once your return is processed, you can place a separate order for the replacement item of your choice. This ensures you can get the product you want without unnecessary delays.

Refunds

Once your return is received and inspected, your refund will be processed to the original payment method, and you will receive a credit within a certain amount of days, depending on your payment provider.

Please note that processing times may vary, and refunds may take 7–10 business days to appear on your account. If more than 15 business days have passed and you have not received your refund, please contact us for further assistance.

Thank you!